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Sep 23, 2019

We’re jumping back on the culture train today. As you can probably tell, we’re big believers in getting your culture right. We’ve had conversations on the topic with Tom Peters, Karl Alrichs, Jamie Notter, Richard Silberstein, and David Barrett — and that’s because it’s a REALLY important conversation to be having! 


Really, there might not be a bigger or more important differentiator in business today than your culture. If you get it right, you’re going to have a leg up in recruitment and retention, for one, but you’ll also just be doing business with really great people who will sing your praises and be loyal to you, and evangelize what you do to the world.


To help us take this conversation a step further, we sat down with with Dee Ann Turner, who speaks and consults with businesses around the world on how to leverage talent and culture to create what she calls “legendary customer experiences.” And she ought to know. She spent more than 30 years with Chick-fil-A, including a stint as their vice president of talent and human resources.


To learn more, and for the complete show notes, visit



Future-Proof is a production of Crate Media